Re: Create flow to close returns older than 30 days

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Create flow to close returns older than 30 days

morojp82
Tourist
10 0 3

Need help creating a Shopify flow to automatically close orders with the status (Return in progress) that were created over 30 days ago.


Thank you!

Accepted Solution (1)

RPiii
Shopify Staff
74 15 31

This is an accepted solution.

We recently released several new options for handling returns, including a template to Cancel inactive returns that automatically cancels a return that has not been refunded or restocked within a certain period of time.

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Replies 5 (5)

Kalen_Jordan
Shopify Partner
779 36 139

You'll want to use get order data with a query in it with return_status:open and created_at less than 30 days ago, then loop over and close.

morojp82
Tourist
10 0 3

Thanks for the info, but how do I enter a query with said info as a flow?

 

Cheers

Kalen_Jordan
Shopify Partner
779 36 139

Looks like there are some templates for this mentioned below.

RPiii
Shopify Staff
74 15 31

This is an accepted solution.

We recently released several new options for handling returns, including a template to Cancel inactive returns that automatically cancels a return that has not been refunded or restocked within a certain period of time.

morojp82
Tourist
10 0 3

Thank you!