Create Shopify flow to tag warranty orders

Create Shopify flow to tag warranty orders

morojp82
Tourist
5 0 1
Attempting to create a flow that tags all zero dollar, non-marketing orders as 'warranty.' Flow runs but does not tag applicable orders.
 
Screenshot 2024-02-06 at 2.19.06 PM.jpg

 

Also created a separate flow to do the same for all draft orders:
 
Screenshot 2024-02-06 at 2.26.58 PM.jpg

 

Again, flow runs but does not tag applicable orders.
 
What I am missing here?
 
Thanks!
Replies 6 (6)

paul_n
Shopify Staff
1185 144 278

Have you looked at the workflow run? Can you show an image of what that shows? It would also help to see exactly what is in your condition

Paul_N | Flow Product Manager @ Shopify
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morojp82
Tourist
5 0 1

Workflow shows the flow succeeding but no action is taken (i.e. tag as warranty). We also manually create warranty orders from draft orders so I tried a similar flow (not show here) but also no success.  See more details below:

 

Screenshot 2024-02-09 at 1.33.55 PM.jpg

Screenshot 2024-02-09 at 1.33.18 PM.jpg

 

Screenshot 2024-02-09 at 1.33.46 PM.jpg

 

Screenshot 2024-02-09 at 1.33.55 PM.jpg

 

Thanks!

 

paul_n
Shopify Staff
1185 144 278

You have "is not equal to" for the tag. If it has more than one tag, it will always have one tag that "is not equal marketing". 

 

Instead you want "If none of order / tags is equal to marketing"

 

 

Paul_N | Flow Product Manager @ Shopify
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morojp82
Tourist
5 0 1

Thank you! Will this also work for draft orders since those become regular orders during the fulfillment process?

paul_n
Shopify Staff
1185 144 278

It will run when a draft order becomes an order, if that is what you are asking.

Paul_N | Flow Product Manager @ Shopify
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- Need Flow help? Check out our help docs.
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morojp82
Tourist
5 0 1

Yes, thanks for confirming.

Appreciate the help!