Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
Hello,
On our store we fairly often have customers place more than one order in a short period of time. We like to merge the orders to save on p&p. It is quite hard manually spotting these orders and often many will go missed. I would like to set a flow up the sends us an email when a customer has placed an order already within a 48 hour time frame. Is there a way this can be done with Shopify Flow?
Hi Sbshoes,
There's a template that could be customized to meet this need: Hold orders if customer placed more than 1 order in last 24 hours
Deleting the For Each and Hold actions to replace them with a Send internal email action would likely solve your use case.
Hope that helps!
Hello,
Thank you this has worked. How can I include in the automated email which customer has ordered twice? Is there a way for the email text to include their name or email address?
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