email flow

[masterunlimited]

Im looking to create a email flow after my customer has paid their order if it's not fulfilled after 5 days a email will be sent to them notifying them that will be delayed shipping and to give 7-14 days. 

[prakashVt]

Hello @masterunlimited 

I have done similar things in the past. Let's connect to discuss this further. 

[masterunlimited]

okay what do i need to do?

[prakashVt]

Use the contact me option from my signature and let's connect. @masterunlimited 

[paul_n]

You first need to ID how you are going to send the email, as Flow doesn't have a native action for sending transactional email to customers. There are many 3p options if you search for them in the tasks (uncheck "installed" apps). 

The rest of that should be possible in Flow. Probably you'll want to use "Get order data" to look for orders that are paid but unfulfilled

[masterunlimited]

[masterunlimited]

how what do i pick from here?

[paul_n]

There is an action called Get Order Data

[masterunlimited]

okay i found a flow that will work for me and changed it to 5 days. however, it adds a tag to the customer. How do I now take that tag and email the customer to notify their order will have a delay shipping?

[masterunlimited]

[paul_n]

Since you can only have 1 action per loop currently, you would need to add a second loop in the "then" path of your for each loop. There you loop over the same thing and add the action to email.