Flow sends 2 Slack Messages

[adminclix]

I have a flow set up on my Shopify store to hold a high risk fulfillment, that says "Start when... Order ready to fulfill, Check if Tags Include Proceed, Check if Risk level is High or Medium, then Hold fulfillment and send a Slack message". My issue is that if a customer buys a product and adds Life warranty to it for example (digital product), the Flow sends 2 messages to Slack, one for physical products customer bought and one for the Life warranty since it is a digital product. How can I fix this so it sends only one message?

[paul_n · Accepted solution]

Order ready to fulfill fires for each fulfillment order, so there might be 1 or more per order. You need to use another trigger if you want to guarantee it only fires once, something like Order Risk Analyzed. You might want to use a Wait step immediately after the trigger just to make sure the initial order processing is done for that Order (something like 5 min).