Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
Hey all,
I have Flow set up to capture how many orders a customer has made & add notes to the packing slip.
e.g. 'new / 1st order' allow our Warehouse staff to input a specific flyer in the box
Issue I am having is ... Flow was picking up all 1st orders and adding the notes to the "Order Notes" on the packing slip.
Though about 1-2mths ago something has changed and now its only working 'sporadically'. And I cannot figure out why?
Any advice would be great ... mp4 of current Flow attached.
We would need to see what is in the condition panels. Please use images and not a video.
You likely have a race condition because you are running all of those conditions in parallel and if two of them are true, then both will try to update the note.
Thanks Paul ... I've tried to upload a photo though it only lets me use CSV or MP4 files. Sorry for the stupid qu though how do I do this?
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