Flow to mark certain POS sales as unfulfilled?

[Gramandgrain]

How do I set up a flow to mark POS sales that contain a product with a certain tag or vendor as unfulfilled?

[paul_n]

Have you looked at templates?

You can check if it was a POS order using a condition to check order / app / name == "Point of Sale"

Template showing this: 

https://shopify.com/admin/apps/flow/web/editor/templates/1ac1b530-a7eb-4473-8140-1d49bbc8bd9d

Template showing how to check if a certain product was ordered (by checking a product tag):

https://shopify.com/admin/apps/flow/web/editor/templates/66f2f36d-1192-4a86-8aad-bb3790cc50f5 

[Gramandgrain]

Thank you! I should have been more clear...I need a flow that will automatically changed a fulfilled order to unfulfilled. Specifically, I am wanting to use this to communicate with supplier/retailer. The product is sold by retailer in the b&m via POS, but I (the supplier) need that order to then be marked as unfulfilled so that it will work with our order management system (collective).

[paul_n]

There isn't a specific action for that, so I think you would need to call the API via Send HTTP Request.

This is I think the one you would call:

https://shopify.dev/docs/api/admin-graphql/2024-04/objects/Fulfillment#mutation-fulfillmentcancel

[Gramandgrain]

Do you mind expanding on how I would do that?

[paul_n]

There are several threads in the community on how to do an API call. You will need to make an API key as a "custom app" in your shop. Here's one thread:

https://community.shopify.com/c/shopify-flow-app/how-can-i-auto-fulfill-a-specific-product-with-an-h...