Flow Trigger when Customer enter new Customer Segment

[miguel_by]

Hey everyone,

I want to implement a loyalty program which has 2 Levels. The levels are based on amount spend at our store. I have already created two customer segments (each has it's own tag aswell) with the specific amount filters.

Now my question is: Is there a way to automate the addition of the new tag (and the removal of the old one) when a customer "levels up" and enters the customer new segment?

Example: Customer on Level 1 buys a new product at our store. With this purchase his amount spend reaches the requirements for Level 2, so he's automatically in the new Segment. Old Level 1 Tag is removed and new Level 2 Tag automatically assigned.

Thanks in advance!

[Kalen_Jordan]

My understanding is that this feature is in early access:

https://help.shopify.com/en/manual/shopify-flow/reference/triggers/customer-joined-segment

I saw Paul mention it recently on twitter:

https://x.com/thenuschke/status/1811744992848646569

[miguel_by]

Thanks for the quick reply!

Does this mean there's the possibility for me to use this feature already? or how can I receive this access? Thanks!

[paul_n · Accepted solution]

There is a form here: https://www.shopify.com/editions/summer2024#email-automation-with-segments

[EunorauEbikes]

This feature is only available by request. Sign up to register your interest.

[EunorauEbikes]

Still need to apply

[miguel_by]

Applied but still no response. Did you request access aswell?

[DaveMcV]

The team is still working through the sign ups and hope to have them actioned as soon as possible