Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
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I have a flow that is triggered when an order is fulfilled.
It is now giving an error on the Trigger Step "Order fulfilled".
"Exception: Failed to query data for subsequent steps: Something went wrong and this step didn't run."
Any suggestions on what might be happening?
Hey, @ExcelRC
That error usually means Shopify Flow couldn’t access some data it was expecting when the “Order fulfilled” trigger ran — but it can happen for a few different reasons. Quick question first: Could you check the Activity Log for that flow run? It should show which step failed or what data was missing. Once you have that info, I can help narrow it down — whether it's a data issue, partial fulfillment, or something else.
Best,
Owen