Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
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I am trying to figure out how to automatically tag $0 orders (this are replacement orders that are manually created by our CS team).
1. is it even possible?
2. How should I build it?
TIA
Yes, it's possible. You can build a condition that checks order / currentTotalPriceSet / shopMoney / amount.
The workflow would look like:
You may also want to add a check for the "manual" part. If that's done in the Admin, the variable order / app / name will show up as "Draft Orders". You could add this check to the same condition as above.