How can I integrate Klaviyo abandoned cart flow with Shopify?

magalivegas
Excursionist
35 0 3

Hello 

I have a quick question regarding Shopify & Klaviyo flow. 

I have create a flow on Klaviyo for abandoned cart. But, Shopify is still sending the Shopify’s automatic “abandonned cart” notification ! 

I guess i will have some problem for all automatic mail from shopify ( confirmation of order etc). 

How can i solve this issue ? 

Thanks 

Magali 

Reply 1 (1)

G-L
Shopify Staff (Retired)
29 4 10

Hi @magalivegas this is the documentation about the native abandoned card notification. I think it can be disabled from the following menu: Settings > Checkout > Abandoned checkout emails where there is a disabling flag.  

To learn more visit the Shopify Help Center or the Community Blog.