How do I make it so a customer can recieve an automated email without having to be subscribed?

How do I make it so a customer can recieve an automated email without having to be subscribed?

lukafernada
Pathfinder
157 2 57

For some reason, my automated email didn't send as the user who ordered is not subsribed to marketing. How can I fix this issue? 

Screenshot 2024-10-05 at 21.42.34.png

This is my flow chart if it is needed:

Screenshot 2024-10-05 at 21.43.54.png

 

Thank you 

Replies 3 (3)

Made4uo-Ribe
Shopify Partner
10057 2391 3018

Hi @lukafernada 

 

There is an automated email that Shopify sends. You can try editing the order notification instead. Go to Setting > Order confirmation. Click Edit code. You can the change the contents

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
Get experienced Shopify developers at affordable rates—visit Made4Uo.com for a quick quote!
Need THEME UPDATES but have custom codes? No worries, for an affordable price.
lukafernada
Pathfinder
157 2 57

No because i only want it to be an additional email for people who specifically buy kitchen knives from my website. 

Kalen_Jordan
Shopify Partner
803 39 147

Not possible to do without a 3rd party app. Flow/shopify email won't allow you to email non-subscribers.