How do I make it so a customer can recieve an automated email without having to be subscribed?

How do I make it so a customer can recieve an automated email without having to be subscribed?

lukafernada
Explorer
151 2 56

For some reason, my automated email didn't send as the user who ordered is not subsribed to marketing. How can I fix this issue? 

Screenshot 2024-10-05 at 21.42.34.png

This is my flow chart if it is needed:

Screenshot 2024-10-05 at 21.43.54.png

 

Thank you 

Replies 3 (3)

Made4uo-Ribe
Shopify Partner
8739 2089 2561

Hi @lukafernada 

 

There is an automated email that Shopify sends. You can try editing the order notification instead. Go to Setting > Order confirmation. Click Edit code. You can the change the contents

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lukafernada
Explorer
151 2 56

No because i only want it to be an additional email for people who specifically buy kitchen knives from my website. 

Kalen_Jordan
Shopify Partner
779 36 139

Not possible to do without a 3rd party app. Flow/shopify email won't allow you to email non-subscribers.