Solved

How to add notes for first-time orders in the remark box?

ced--ced
Shopify Partner
18 0 3

Hi,

 

Is it possible to create a flow when a new order is created to add a note in the order remark box when it's the customer's first order in the shop?

 

Thanks

Accepted Solution (1)

Brett_Helium
Shopify Partner
228 44 97

This is an accepted solution.

Hey @ced--ced, yes you can absolutely do this in Flow!

Using the "Order created" trigger, you can add a condition to check if the customer's number of orders is equal to 1, and then update the order note. One recommendation would be to consider using an order tag instead of (or in addition to) the note, since tags are generally easier to use in sorting/filtering/searching. Here's an example of what this might look like:

Brett_Helium_0-1697234758115.png

 

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (330+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (250+ reviews)

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Replies 4 (4)

Brett_Helium
Shopify Partner
228 44 97

This is an accepted solution.

Hey @ced--ced, yes you can absolutely do this in Flow!

Using the "Order created" trigger, you can add a condition to check if the customer's number of orders is equal to 1, and then update the order note. One recommendation would be to consider using an order tag instead of (or in addition to) the note, since tags are generally easier to use in sorting/filtering/searching. Here's an example of what this might look like:

Brett_Helium_0-1697234758115.png

 

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (330+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (250+ reviews)
zeepauli
Visitor
3 0 0

Hi im struggle to figure out how to add number of orders as the critera for the condition I can access cutomer and order but there is no option for number of orders, 

zeepauli_0-1700168211163.png

 

Brett_Helium
Shopify Partner
228 44 97

Hey @zeepauli,

Looks like you almost had it here. Right above the 'orders' section you should see the 'numberOfOrders' variable:

Brett_Helium_0-1700168503159.png

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (330+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (250+ reviews)
zeepauli
Visitor
3 0 0

I just found it thank you!