How to make Flow App add tags based on if a tag is still there

[JayGaut]

Hello!

I am trying to make a flow that tags an order after x amount of time if the original tag that was added is still included.

For our situation the flow checks the option the customer selected at checkout and adds the tag "waiting on measurement" if it is met which is currently working. But now we need the flow to wait x amount of time and add the tag "email" if the "waiting on measurement" tag is still there. Is this something that can be done? 

I have a flow setup and it looks like it should work but it is not adding the "email" tag when it should. Note the 10 minute wait is arbitrary, just have it set like that for now to test it, will be 3 days.

[RPiii]

Hard to tell from just that screenshot. When you view the workflow runs, is the condition that checks for "waiting on measurement" working as expected? Are you sure you're checking order tags there and not customer tags or product tags?

[JayGaut]

 

Hi!

That is where the flow is breaking, it isn’t validating the tag “waiting on measurement” still being on the order. Any advice or places where I am going wrong here?

I’ve attached a screenshot of the check.

[RPiii]

When you view the workflow runs, what does it show is happening at that step? Do you have examples of an order that has that tag where the condition didn't evaluate it as expected?

[JayGaut]

 

 

 

With the run on the order I did not too long ago it is saying it did not meet the initial condition but it still added the tag “waiting on measurement” and did not proceed.

[RPiii]

Do you have a link to this workflow run that I could look at?