How to release on-hold holders by using shopify flow

SunnyMakhija
Visitor
2 0 0

Through Shopify Flow, we hold all the COD orders until confirmation received via WhatsApp Message

If the User confirms the order then the "Confirmed Tag" is attached to that order via a third-party app.

 

We want to release that order automatically if the order tag includes "Confirmed" Word.

 

Is that can be done through Shopify flow or any other third-party app/tool?

 

Sunny Makhija
Replies 3 (3)

Not applicable

Hi @SunnyMakhija,

 

You want to remove a fulfillment hold? I don’t see that as an action in Shopify Flow reference guide: https://help.shopify.com/en/manual/shopify-flow/reference/actions

 

Perhaps a REST API call to remove a fulfillment hold against the order would be easiest.

 

Suppose a custom app that subscribed to Order/Updates and check for “Comfirmed” tag then make the Shopify API call.

 

Best,

Sam

 

Best,

Sam

SunnyMakhija
Visitor
2 0 0

Hi Sam,

Thanks for your response.

can you help me with your recommendations for any third-party app which solves this problem?

 

Sunny Makhija
Not applicable

Hi @SunnyMakhija,

 

We host custom apps. I can build one to remove fulfillment holds. Send me an email and I’ll get the ball rolling…

 

hello@achieveapplabs.com