How to send an invoice email based on order amount?

[CarmineT]

Hi,

I have created a basic Flow that check the amount of the order and if higher of a certain amount it should send an invoice or an email.

I tried to test such Flow creating a draft order with amount higher then the threshold but unfortunately it get stuck with such error(in a loop never ending): 

"Retrying

Ran into transient error: GraphQL Response User Errors: "No outstanding balance exist""

[paul_n]

Can you take a screenshot of the workflow run page that shows that error? 

I think that the invoice action is designed to only work when there is an outstanding balance, but not sure which action is causing that error, or your logic

[CarmineT]

I thought the screenshot was attached.

Indeed as you said as there was not balance outstanding then that error.

In the end I was able to use a template post purchase marketing automation flow with some "adjustment".

Now another question arise, how I stop that flow keep retrying? 

[CarmineT · Accepted solution]

I achieved the wanted result, send an email base don the order amount(already paid) with some adapt of a post purchase template automation flow(that isn't the Flow)

I have attached the block

[Adnan333]

Hello is there no way to send the email ? 
I do get this error Mutation had user errors: "No outstanding balance exist"

I want to do this because I would send this email to another person like a agent