Solved

How to send reminders for orders ready for pickup after 3 days?

leocesario
Shopify Partner
12 0 1

I'm trying to create a flow to send customers a reminder that their order is ready for collection 3 days after their order was picked.

 

Doesn't even need to be a reminder, it could just send me a spreadsheet with all the orders waiting for collection for more than 3 days.

 

I'm trying to set up the conditions. The first is "status equals to ready_for_pickup".

 

But then when I try to define the date range, the app doesn't let me use any kind of formulas or regular expressions to retrieve orders that are ready for pickup for more than 3 days.

 

Any suggestions?

 

2022-01-18 09_47_53-.png

 

Accepted Solutions (2)
paul_n
Shopify Staff
1017 133 243

This is an accepted solution.

You cannot use the Wait step to wait for a specific event. 

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.

View solution in original post

PSNecommerce
Excursionist
11 1 12

This is an accepted solution.

Replies 4 (4)

RobDukarski
Shopify Partner
88 15 20

@leocesario 

I have not tried to use the "Wait" action yet but that seems to be what you want.

You would have it wait for 3 days then check to see if it has been fulfilled and if not send the customer a reminder.

Hope that helps!

- Rob Dukarski
Helping to make commerce better for everyone!

PSNecommerce
Excursionist
11 1 12

Im looking for kind of the same thing - more info on how to use Wait and then using the condition READY_FOR_PICKUP to trigger a Shopify email reminder to customers to pickup their stuff at our store - but I cnat quite figure it out ...

paul_n
Shopify Staff
1017 133 243

This is an accepted solution.

You cannot use the Wait step to wait for a specific event. 

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.
PSNecommerce
Excursionist
11 1 12

This is an accepted solution.

Good times