Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
I tried doing it myself but am so lost. How do I create a flow to notify me when a customer has not ordered in 30 days?
Solved! Go to the solution
This is an accepted solution.
It's not clear what you want. You want a notification for each customer? Or a notification that includes all customers that haven't placed an order in more than 30 days. Or something else?
You didn't answer all of the questions, so not yet. Do you want just a single email per customer that goes over 30 days? Or group them together?
I think I want to try each customer for now
This is an accepted solution.
please let me know if I did it correctly 🙂
Is this correct?
You cannot count in a Get data step. There is a separate action called Count
Fixed, Is this correct now?
I would test this...you can put the wait step to 1s.
One thing to watch out for - 30 days might after the order that triggered the workflow. You may want to use 31 days in the query instead. Or you could look for >=2.
Also, I would change that get action to return a max of 2 items, since you don't need all 10
I really apricate the help. I set the wait time to one min, The flow waits the one min and then errors without checking for a tag
Something in a step after the wait step is misconfigured/invalid. It's hard to say which without seeing the step configuration details for each
It WORKED! Thank you so much, this will make my life so much easier.
Hi Dezzier! I'm Alejo, from Shopify Support.
yes, this is possible. you may consider creating a flow that will be executed every 30 days after an order is placed, like this: (This is an example, and needs to be tested to work properly)
Update: You mentioned that you want to update it for customers tagged as "wholesale", for that, you may add a condition to check the tag:
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