I can't add the products

New Member
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I added my products using oberlo and I can find them in the product section but I can't find it in the store when I preview them.

I hope you help with this issue.

Reply 1 (1)
Shopify Staff
Shopify Staff
479 141 83

Hey, @Noor-Sanad! Welcome to Shopify Community!


You'll need to manually add your products to your website in order for them to be visible to your customers and visitors. Depending on how you want to showcase them, you can add products to collections and add them to your menu or a section on your homepage, or add products without adding them to a collection. Feel free to refer to the following guides to add the products to your online store.


Add products to collections

  1. In your Shopify admin, go to Products > Collections.
  2. Click Create collection.
  3. Enter a title and description for the collection.
  4. Select whether you want to create a Manual collection or Automated collection under the Collection type section.


Add collection or products to a menu

  1. In your Shopify admin, go to Online Store > Navigation.
  2. Click the menu you would like to add it to (e.g. Main menu).
  3. Click Add menu item.
  4. Enter a name.
  5. Click the Link box and select Collections or Products.
  6. Click the appropriate collection or product you would like to add.
  7. Click Add.
  8. Click Save menu.


Add collection or products to a section on the homepage

  1. In your Shopify admin, go to Online Store > Themes.
  2. Click Customize beside the theme you would like to add the products to.
  3. On the left sidebar, click Add section.
  4. Click the section you wish to add.
    • Click Collection list to add a link to a collection
    • Click Featured collection to feature a selection of products in a collection
    • Click Featured product to feature one product
  5. Select the collection or product on the right sidebar.
  6. Click Save.


If the products still don't appear after doing the above, make sure they have an active status and they're available in the online store. You can adjust the status and availability by following the steps below.

  1. In your Shopify admin, go to Products > All products.
  2. Click the product in question.
  3. Under the Product status section, make sure it's set to Active. Otherwise, click the dropdown menu and select Active. 


  4. Under Sales channels and apps, make sure Online Store is stated. Otherwise, click Manage, check Online Store, and click Done. 


  5. Click Save.

Have you done much research on how to make your dropshipping business a success? A lot of business owners don't realize that turning their business into a successful one takes more effort than just simply adding products and advertising the website. Various strategies and tasks happen behind the scenes and it will need a lot of work before the store takes off. If you're interested in growing your business, I highly recommend reading this blog post. Feel free to take ideas from it to make your business a success.

Summer | Social Care @ Shopify 
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