Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
I have a flow set up so that if a customer buys a certain product, after 4 weeks it follows up with them to see how it is going so far. However, if a customer places two orders, it sends them the same email a second time, when that's redundant. Is there any way to put logic in that says "limit this email to be sent to a customer once" or "check if this has been sent to this customer before, and if so, do not send again"?
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@brideau Yes, you can add a condition in your flow to check if the customer has already received the email. Use Shopify Flow’s "Order Count" or a similar condition to ensure the email is sent only once per customer for that specific product. This way, the email won’t be sent again if they've made multiple orders.
This is an accepted solution.
@brideau Yes, you can add a condition in your flow to check if the customer has already received the email. Use Shopify Flow’s "Order Count" or a similar condition to ensure the email is sent only once per customer for that specific product. This way, the email won’t be sent again if they've made multiple orders.
That should work great, thank you!
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