Look up customer in segment

[Snafu]

I am trying to recreate this example found here: https://help.shopify.com/en/manual/shopify-flow/reference/actions/look-up-customer-segment-membershi...

But when I do, I get data errors that customer data is not found

I tried a for each loop but another error mentioned that lookup customer segment could not be used in a loop.  The sample also does not appear to be using a loop.

What am I doing wrong?

[Kalen_Jordan]

You want to add a for loop before that step that's erroring.

[shop_creator]

Adding a loop introduces a different error as highlighted by OP. Do you have any work arounds? Seems like a bug or broken documentation.

[shop_creator]

Spoke with Shopify support team.

> "The segment lookup feature only functions for triggers that supply a single customer object."

At this time, we are not able to use it in way suggested in the original Help Center doc.