marketing email to people fill in their card info but insufficient bank account

marketing email to people fill in their card info but insufficient bank account

ngmhang99
Visitor
1 0 0

As stated, our shop have some customers that got to the checkout phase, fill in their card information for payment, but then they had insufficient bank account. 

I want to set up a flow on marketing automation for the system to send an email with a discount code to these specific people. Is there any way to do this? 

Reply 1 (1)

paul_n
Shopify Staff
1150 142 273

I'm not aware of any event that would tell Flow or marketing automation about that, so probably not. I'll investigate further though.

 

Update: Confirmed not possible using marketing automation + Flow

Paul_N | Flow Product Manager @ Shopify
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