Metafield on Customer updated as trigger for Shopify flow

[ml44]

Hi there, 

I would like to create a flow when a metafield on customer is added or updated. I looked for the trigger but I couldn't find "customer updated", only saw "customer created", "customer deleted", etc. Am I looking for the right trigger for that purpose? Or do I need to create a trigger for this purpose? Any suggestions on how to handle this? Thank you 🙏

[ml44]

I think I found the answer from this post below, but does anyone have better suggestions? Also, if I need to use webhook, what type of event I need to listen to? I don't see anything listed about metafield for customer in this list, https://shopify.dev/docs/api/webhooks?reference=toml#list-of-topics-customers/update.  Dose it consider customer/update? Will appreciate any help. 

https://community.shopify.com/c/webhooks-and-events/metafield-updates-triggering-webhook-messages/td...

[DaveMcV]

Hi @ml44,

Flow doesn't have a customer updated trigger available yet because the event that is provided doesn't provide context on what actually changed. So in that case, there would not be a native way to distinguish a metafield change event from other customer updates.

These sort of events are on the team's radar but I don't have anything I can share about that yet.

In the interim, it could be worth understanding what action would set or update the metafield value. Maybe there is a different event which could still work for your purpose (ie when order created, if the lifetime value is greater than some number, set a metafield)

Hope that helps.

[ml44]

Hi DaveMcV,

Thank you for your reply. What we try to do is that when a shopify customer takes some actions on our shop, we want to add a metafield to their customer account. we would like to keep track of that metafield's change. I know we could have listen to those actions that taken by the customer, but we just try to do that from 1 place, instead of multiple sources. 

[ml44]

Hi @DaveMcV 

Do you know what kind of actions taken in the Shopify site will trigger customers/update event? So far I saw when an order is placed, that event is triggered. Do you know why? Thank you in advance. 

[DaveMcV]

I believe it will include any edit you make on the Customer page in the Admin, as well as some actions like adding address, etc.