People who abandoned their cart last month not showing on the Abandoned Checkouts

People who abandoned their cart last month not showing on the Abandoned Checkouts

roxy121
Shopify Partner
1 0 0

 

We recently updated the abandoned cart email to be sent to all customers on November 29, 2024. However, 19 people abandoned their carts last month from meta ads. Those people are not showing on the abandoned checkout list. Is there a way we can see those people and is it possible for them to receive the abandoned cart email that was recently updated?

Reply 1 (1)

paul_n
Shopify Staff
1504 163 352

Not currently because there is no way to run Flow against the Abandonment in the Admin (like your can with Orders). 

Paul_N | Flow Product Manager @ Shopify
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