RFC Automation for Mexico & Brasil Orders

[OllyBhattia]

Hi, 

I am trying to create an automation to receive an internal email if an order comes in from Mexico or Brazil with additional information (RFC). We need to include the RFC while shipping and would just like to be notified of it via email. 

The issue is that it is displayed as additional information on the order page and idk how to use/implement it in the flow app. I have attached a screenshot of the current flow and an example order. 

Example Order:

Flow:

If anyone knows how to fix this, please let me know!

Thank you,

Olly

[OllyBhattia]

Hi, 

Thank you for the information!

Idk how to check where it is being stored. Can you tell me where I need to look it up?

[paul_n]

I'm not sure but this question suggested it's a field introduced in the 2025-01 API version: https://community.shopify.com/c/technical-q-a/how-to-obtain-tax-number-information-in-orders-from-me...

Since Flow is using the 2024-07 API version, it won't yet be available. 

[OllyBhattia]

Hi, 

Thank you for the information! 

Does this mean that there is no way to be notified if an order has RFC or any additional shipping requirements? I'm sorry, but I wasn't able to understand the question you linked in your response. I'm not very tech-savvy. 

If there is any other solution to this, which does not involve using the Flow app, I'm fine with it too.

Also, how do I edit the question? I made a typo with Brazil lol. 

Thank you! 

[paul_n]

It's possible that an app handles this, but I'm not sure. You could try searching the app store.

[heather1223 · Accepted solution]

If you are looking to receive an email to check the order for RFC,  what we use is listed below.  Adding this into the message of the internal email with provide the order number. 

There is an order that needs the tax ID added to Backstage {{order.name}}.

[OllyBhattia]

Hi Heather,

Thank you for the screenshot! It works, but it only shares the order number. After reviewing my past data, I noticed that some orders included an RFC while others didn’t, and I couldn’t find a clear pattern explaining the difference.

We’ll still need to manually check each order to see if an RFC is provided, but this is definitely better than having packages held up at customs. For now, I’ve used your flow and marked it as the solution. I’ll also keep an eye on this question in case someone suggests an even better method.

Thanks again for your help!