Sending a copy of the order confirmation to an internal email address

Sending a copy of the order confirmation to an internal email address

Michael8
Visitor
1 0 0

I need guidance on how to send order details via email to an address not the customer.  I’m using Flow and I have the triggers and all set up to send an email based on the discount code used.  This email needs to contain pretty much everything that’s in the order confirmation email the customer receives. I’ve tried to find a way to send a copy of this order confirmation, but no luck. I could get by with just:

 

Order name

Customer name

Order summary:

  Product(s)

  Quantity

  Discount code

 Total cost before discount code was applied

 

This confirmation email contains a line “You saved $ xx.xx” which would be great. Thanks for any help.

 

Reply 1 (1)

paul_n
Shopify Staff
1364 152 319

Flow has access to all that data, but there isn't a template or action that makes it easy to build that email. Typically I would start by using "log output" on existing orders to add data and confirm it is correct. Once I like the output, I would move it to the email action and potentially add some HTML to make it look nice, if that's necessary. 

Paul_N | Flow Product Manager @ Shopify
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