Shopify flow App - customer's tag

[faraoneshop]

Hello,

I would like to copy and paste the product's tags (all or better if I can choose too) to customer's tag.

I tried to active the existing flow "Segment customers by purchase behavior" but it didn't work. 

When order is in, no customer's tag are in.

[paul_n]

Here's a template that adds product tags to customers. I recommend using this only if you don't have lot of product tags. Link requires you to login to your store to view and install the template.

https://shopify.com/admin/apps/flow/web/editor/templates/3490d8dd-0859-475a-939f-f22393276ed3

[faraoneshop]

Hello @paul_n,

Thanks for your reply. We do have about 60 tags each product.

Do you think they are too much?

Could it be possible to do for old order? 

[paul_n]

Products has a limit of 250. I'm not sure about Customers, but assuming it has the same, you could very easily go over that limit if they order a few products. It's probably better to adjust the code in that example to only add tags you really need there.

[faraoneshop]

Hello @paul_n ,

Thanks for the reply. Could it be possible to do for old order? Not just the new 

[paul_n]

Yes, go to Admin > Orders and select the order. Choose Run Flow automation
from the Actions menu and choose the workflow (it must be active)

[faraoneshop]

Hello @paul_n sorry to bother you.

I see I can manually activate the automation for older orders.

Can you please tell me more:
- how can I automatically activate the automation for old oders
- how can I filter the tag I want to add?

[paul_n · Accepted solution]

Flow is event-based. We don't store events for things that happen before you turned on an automation. The easiest path to making it work is what I told you. Here's the doc page for it: https://help.shopify.com/en/manual/shopify-flow/manual

I can't tell you how to filter the tag because there could be many scenarios for how you might want to do that. You need to define what tags you actually need and if there is any pattern in those tags. The solution could be to adjust the liquid code in the Add customer tags action, or it could be to just add the tags you want in that action (and add a condition to check that certain product tags exist on the order). 

[paulnguyen]

Right now I just can copy the customer tags to the note by this one.
But if you need to edit product tags, you need some bulk tag editing app.