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Shopify Flow - Email Sent To Customer if Order contains a tag

BES2
Tourist
3 0 1

Hi we are finding our way around Shopify Flow and would like help with setting up a workflow 

Send email to customer if order contains tag when order updated.

Accepted Solution (1)

paul_n
Shopify Staff
1056 136 249

This is an accepted solution.

For the email, currently the built-in functionality for Flow has a "internal email" task. In the editor for Marketing > Automations, we also offer a "Send Marketing Email" task. There is not yet a "Send Transactional Email" task, if that is your goal. Some of our 3p tasks do provide the ability to send transaction email, so if that is your aim, you'll have to use those for now. You could also use your own 3p service, coupled with the Send HTTP Request action.

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.

View solution in original post

Replies 5 (5)

paul_n
Shopify Staff
1056 136 249

This is an accepted solution.

For the email, currently the built-in functionality for Flow has a "internal email" task. In the editor for Marketing > Automations, we also offer a "Send Marketing Email" task. There is not yet a "Send Transactional Email" task, if that is your goal. Some of our 3p tasks do provide the ability to send transaction email, so if that is your aim, you'll have to use those for now. You could also use your own 3p service, coupled with the Send HTTP Request action.

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.
kinderparties
Tourist
5 0 5

Dear Shopify Team, is there a solution for transactional Emails in the meantime?

paul_n
Shopify Staff
1056 136 249

You would need to use a 3p app or service. Some of them work with Flow or you can call them from Flow using Send HTTP Request.

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.
jjf262
Shopify Partner
13 0 4

I am also interested in this functionality - Flow should be able to send a custom Shopify email after tagging the order with a specific tag which prompts the email to send.

jjf262
Shopify Partner
13 0 4

I am also interested in this functionality - Flow should be able to send a custom Shopify email after tagging the order with a specific tag.