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Shopify Flow Help: Tagging AND Removing order tags based on fulfillment location

Shopify Flow Help: Tagging AND Removing order tags based on fulfillment location

ogmius1
Visitor
1 0 0

I’m having trouble setting up flows to tag and remove tags from orders depending on where their inventory location is set to. I need a specific tag to be added to an order if its location is shifted FROM one location (marked by blue in the screenshots to protect identifying names) TO another location (called woodberry factory in the screenshots.) I also need that tag REMOVED when an order’s fulfillment location is changed FROM woodberry factory TO any other inventory location. 

 

So far I can get the flow to tag the order if it’s shifted from one location to the factory, so that’s good. However, I can’t get the flow to remove the tags IF I have the flow that ADDS the tags turned on. If I turn OFF the flow that ADDS the tags, then the REMOVE tags flow works. I can’t get them to work together. 

 

I’ve tried scripting this as a single flow and it behaves just like I have the two flows turned on; it will tag the orders, but not remove the tags. I’ve also tried adding wait times to either flow, still the same result. I’ve included screenshots of the two flows as they are written and the logs. The crazies thing is it says it has successfully removed the tag, but the tag is definitely still on the order.

 

Any help greatly appreciated!!! (see screenshots below)

Add tag:

Add Tags 1.png

Add Tags 2.png

Add Tags 3.png

Remove Tag:

Remove Tags 1.png

Remove Tags 2.png

Remove Tags 3.png

  

Reply 1 (1)

paul_n
Shopify Staff
1433 157 332

Whey are you using "Get fulfillment order data"? The trigger should provide access to the fulfillment orders. When you use that action, you are potentially getting fulfillment orders from other orders. So you are setting tags based on the wrong data. 

Paul_N | Flow Product Manager @ Shopify
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