Shopify pixel app check out completed event not triggered

Sathiyanathan
Shopify Partner
1 0 0

Hi Shopee team,

One of our customers is using a third-party checkout app (not listed on the Shopify app store). In this app, they can skip the checkout process and create an order directly from the product page to the order success thank you page. As a result, the order is created without a checkout token. During this process, we are unable to capture the order creation event on the Shopify pixel.

Reply 1 (1)

tom_hammer
Shopify Staff
4 0 0

Hi @Sathiyanathan I think you may have accidentally posted this question to the wrong discussion board unless the Flow app is involved...

 

Thanks,

Tom