Tag customer based on order created

Solved
Efia
Tourist
7 1 1

Hi masterminds!

 

I'm struggling to get this workflow working.

I want to add a tag "sounding into the divine" to a customer the moment the order for this product (which is also called Sounding into the Divine) is created.

I tagged the product on the productpage accordingly (sounding into the divine).

And set up the workflow the way I did in the attachment.

But it's not tagging my customers in any way.

What am I doing wrong here?

Thanks for the input!

Btw, I tried the "name list item" solution before, that didn't work either.

Efia

screenshot workflow.jpg

Accepted Solution (1)
paul_n
Shopify Staff
Shopify Staff
592 97 154

This is an accepted solution.

You are checking order tags not product tags. Product tags are located at order/ lineItems/ product / tags

Paul_N | Flow Product Manager @ Shopify
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- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.

View solution in original post

Replies 4 (4)
paul_n
Shopify Staff
Shopify Staff
592 97 154

Can you post what's in that condition? Are you trying to check a product tag in there?

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.
Efia
Tourist
7 1 1

Thanks for the quick reply!

Yes I'm checking for a product tag . I added the product tag to the product, see below.

Screenshot condition.jpg

 

The product tag:

screenshot product tag.jpg

paul_n
Shopify Staff
Shopify Staff
592 97 154

This is an accepted solution.

You are checking order tags not product tags. Product tags are located at order/ lineItems/ product / tags

Paul_N | Flow Product Manager @ Shopify
- Finding Flow useful? Leave us a review
- Need Flow help? Check out our help docs.
- Building for Flow? Check out Flow's dev docs.
Efia
Tourist
7 1 1

Thank you mastermind!