Tag users after what product they are shopping with flow and Product_type?

[nmasters]

Hi,
We are looking at giving users a tag after what type of products they are shopping on our site, too make segments that we can use to email users.. we do this today with Klaviyo but really like to use flow more for emails and therefore we need to find a way to tag the users and this seems to be the right way, but we cannot get it to tag after product_type.

Hope somebody can help us out as Shopify Customer service is new to Flow

thanks
Jacob

[paul_n]

Hi, it's hard to tell from the diagram how you've configured the conditions, but if your aim is to check for a given product type, your condition should read:

if any of order / lineItems / product / productType is equal to __PRODUCT_TYPE_STRING_

 If you believe that you set it up correctly, the next step would be to look at a workflow run and see what the data looks like. This will immediately tell you where you went wrong. For example, maybe the data is not productType but another field. For example, if that is a standard product type, you could also look at "...product /  standardizedProductType / productTaxonomyNode/fullName"

[nmasters]

Hi thanks for this feedback and yes first error was that I was using "Any of Shop" and not "Any of order" this is fixed now and it works.. 

The next issue I have and Shopify support cannot give the answer just now as Flow is new to Advanced plan and not a part of there support just now... 

But the issue is it seems like Filter and Flow do not look at both "Custom product type" and "Standard product type" at the same time.. it seems like on all the test I have made that "Custom product type" is default on Filter and Flow is it have any data... Support is saying that we can use both but this do not seems to be the case when we test.. hope you maybe know as I´m still waiting for Support to like give me a final answer and show that it works with both.

Again thanks for using time on helping me 🙂

[paul_n]

where do I find standardizedProductType in flow.. think that maybe can fix the issue I have in flow but not under filter.. 

Sorry, I assumed standardizedProductType and customType were available in Flow. I'll do some checking on why they are not showing up in Flow. 

[nmasters]

Thanks and now that you are checking.. Can you see if I'm right when I say that if I add any thing to "Custom Product Type" then this overrule "Standardized Product Type" within Shopify on Flow and Filter.. More Support is saying it will not, but I have tested it and are 100% sure it do work like I say just now.. but not sure if Support just not know about this "update" or if the system have a error.. best is that its 2 types of data = we can use "Standardized Product Type" for google etc. and "Custom Product Type" for filter flow etc. if we like.. else it seems like its best just to remove "Custom Product Type"  if we do not have any info we use in it..

Again thanks for the help...

[nmasters]

did the checking help ?

[nmasters]

where do I find standardizedProductType in flow.. think that maybe can fix the issue I have in flow but not under filter.. 

w ?