Take a new path on error with Shopify Flow

Take a new path on error with Shopify Flow

FutureAndAHope
Shopify Partner
50 3 17

Hi,

 

We want to take a new path if an error occurs in one of our flow steps. Is this possible? i.e. on error take a different path.

Replies 2 (2)
FutureAndAHope
Shopify Partner
50 3 17

ok awaiting your solution .... 🙂

RPiii
Shopify Staff
111 19 36

I'm not sure it's possible to define a condition or action within the workflow that takes steps following an error but it is possible to trigger another workflow when an error occurs using the Workflow error occurred trigger as well as Send Shopify alert for errors to notify users of the error. It may be possible to achieve your goal across two workflows using this trigger followed by a condition on the triggering workflow name or ID.