Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
Hello,
I was wondering if there is any flow able to automatically Hold Fulfilment of order including preorder items.
Thanks,
Martina
Probably, but usually pre-orders are managed through an app and apps handle pre-orders differently. What is unique about items that are pre-order? You can use Flow to check for that unique thing and place a hold.
Hello Paul,
thank you for answering.
Yes we use an app already, SplitOrder, to separate preorder items from available to sell ones. In this way the order is split in 2 new orders, one can be fulfilled the other one I would like to hold it.
Why do I want to hold it?
To avoid our external warehouse to receive it when importing orders directly from Shopify.
Is there any feature in Flow able to hold the new order created from the app containing the Preorder item?
Thanks,
Martina
I'm not an expert in SplitOrder so not sure. It's possible you could check the source of the order using the `order / app / name` field, but it depends on how they do that split (the other part of the order may also appear to come from SplitOrder). If the product has a "pre-order" tag or something like that, you could also check for that (order / lineItems / product / tags)
Hello Paul,
yes, the product contains the word Preorder in its name and the SplitOrder App is automatically tagging orders containing this products.
I was wondering if with Flow there was a feature similar to this one, setting a rule by which if an Order contains a preorder product name, automatically the order fulfilment moves to the On Hold status.
You build a workflow in Flow that does something like:
You could also substitute checking if at least one order / lineItems / title includes "preorder" for #2.
Obviously you'll need to enter the exact string used in the tag or title
User | RANK |
---|---|
3 | |
2 | |
2 | |
2 | |
2 |
Make the shift from discounts to donations, and witness your business not only thrive fina...
By Holly Dec 4, 2023On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...
By Arno Nov 27, 2023You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...
By Skye Nov 8, 2023