I'm using the Shopify Flow app and am trying to create an automation that will either change the shipping fee or discount it when the order ships from two different locations. Our shipping rate is $10 but when the order is split between two locations, the customer gets charged $20. We would only like them to only be charged $10.
I set up a flow to access the order before it's completed by using Order Risk Analyzed as the trigger. It checks to see if the shipping fee is $20. The action is Update Order Metafield to change the price to $10.
Unfortunately this isn't working. I'm assuming my set-up for the metafields is incorrect, but I can't be sure.
Hi @G-L thanks for your reply. The current set-up isn't throwing any errors, but it's also not changing the shipping rate which is what I meant by saying it wasn't working.
I was hoping to edit the existing shipping rate, not add a new metafield, but I don't think I'm going about it the right way. There are numerous posts in the forum about trying to fix the double shipping charge, but there doesn't seem to be a solution. If you can suggest an alternative method, I'd be happy to hear it!