[Bug] Cart and checkout validation function bug with 3 page checkout

Sam9516
Shopify Partner
40 1 14

There is a bug regarding cart and checkout function for 3 page checkout.

 

Here is a video of the issue,

https://drive.google.com/file/d/13wc4bsoQmAhpWDhJfjzQE8SzSVO7Rh-1/view?usp=sharing

 

There is a validation function configured on this checkout, which checks the number of characters in the first name. If it exceeds 20, then it blocks the checkout and shows an error.

 

The issue is, for 3 page checkout, it does not stop customer from going to the shipping page every time, so sometimes customer can go through without any indication of the error, but they won't be able to go to payment page (They won't be able to see error and go to payment button simply won't work). If the customer goes back to shipping then they can see the error and it will correctly block them from going back to the shipping page. 

It should block customer from going to shipping page if there is an error. So, customer can resolve it first.

Reply 1 (1)

Nick_Wesselman
Shopify Staff
156 39 57

Thanks for reporting @Sam9516. This is a known issue and I will update here when it's been resolved.

Nick Wesselman | Shopify 
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