[Bug] Validation functions set on a store stopped working and can't add anymore

[Bug] Validation functions set on a store stopped working and can't add anymore

Sam9516
Shopify Partner
44 1 15

There were 2 validation functions set on a merchant store and were working fine when first created. Now recently in the last few days they stopped working (I believe after the recent update with how validation error logs can be retrieved).

 

Now, it does not even show them in the Settings > Checkout page

Screenshot 2024-04-29 at 12.09.54 PM.png

 

On top of that, when we try to create a new checkout rule by clicking "Add rule", it just keeps showing internal server error, so we can't even recreate those validations!!

https://drive.google.com/file/d/1GQ23jEBIJVsA7E3f8KG0jpuQJVEWX0iB/view?usp=sharing

Is there anyway to fix this or figure out a way to bypass this issue?

Replies 2 (2)

iidanaoki
Shopify Partner
5 0 3

@Sam9516 

Hello. I faced the same issue when migrating to checkout extensibility.

I encountered the problem while working with a collaborator account, but when the store owner made the settings, the issue was resolved.

It might be a permission issue.

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shopifyアプリを開発してます。ストア構築、カスタムアプリ開発、技術支援等の依頼を承っていますので、気軽にご連絡ください。
Sam9516
Shopify Partner
44 1 15

Thank you for the reply. Yes, I believe this is the case. It is somehow related to the permissions.