Discount Code App can't be triggered

tyler_nguyen
Shopify Partner
8 0 1

hi guys,

 

I recently added a discount code app to my store by using a custom application, I can test on my dev store and see log records from the extension detail page

Unfortunately, when I tried to install the app on our live store and created some discount codes, I go to the store and try to apply the created code, it doesn't work at all, just so invalid discount code.

No log record found inside the extension detail page.

I can make sure that the function ID is correct.

 

Did you guys face the same issue before, please let me know what we can do to fix the issue

 

Thanks

Shopify App and Theme customize developer
Skype ID: tyler_6642
Email: cafesang161@gmail.com
(Other platforms: Magento - Odoo - Wordpress - Prestashop - Opencart - Laravel)
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