Accepting crypto payments with cryptocurrencycheckout.com... no place to enter the script

[timreg7]

I have used cryptocurrencycheckout.com to set up custom crypto payments, which was really easy on their website... but it appears that shopify may have disabled the ability to use scripts on the checkout page. CC Checkout has given me the script and instructions on where to paste it, but shopify's settings page is now different and doesn't have any fields for a script in the checkout section (only order tracking). 

Does anyone have advice for me here? 

[Elias]

Hey, @timreg7.

Thank you for reaching out and posting this question!

I've taken a look at CryptocurrencyCheckout and their guide, 'How to accept Cryptocurrencies on Shopify Stores', may be outdated as the customizable checkout and/or Shopify Scripts are both features that are only available on Shopify Plus. That being said, are you a Shopify Plus merchant? 

If your store isn't on Shopify Plus, then we offer a number of options built-in that supports enabling cryptocurrency as well. These options are also available on all of our plans, and they don't require you to add any additional checkout scripts. Did you get a chance to look over our supported cryptocurrency options? Or, was there a particular reason that you'd like to use CryptocurrencyCheckout?

[timreg7]

I have a basic plan. I wanted to use CC Checkout because they enable payments from many different cryptos. Specifically, they wrote a script to allow payment in the crypto for which my store sells merchandise. I'd love to just use coinbase commerce, but the community I am targeting is not listed there and I don't see any other options. Do I really have to buy another plan to enable scripts? 

[Elias]

Hey, @timreg7.

Thank you for following up!

If you really want to use CryptocurrencyCheckout and enable scripts, then you would need to consider upgrading to Shopify Plus in order to use Shopify Scripts. However, it's also important to note that the Shopify Plus plan is our enterprise plan designed for merchants selling in a much higher volume and it's likely not recommended if you're just starting out.

Since Crypto.com offers over 20 cryptocurrencies and they are among one of the more popular options, then I'm not sure why the community you're targeting is not listed there. Can you share more information about this? 

[timreg7]

Thank you for your response. 

That's really disappointing to hear that I have to pay to use 3rd party scripts. Perhaps I'm wrong, but it seems that this would require no no additional effort on the part of shopify. The community I am targeting is in support of a smaller, upcoming crypto that is not recognized by larger centralized exchanges. It also primarily targets average users from around the world, so not necessarily americans. There's no chance crypto.com or coinbase would move to accept this crypto without substantial investment. 

I may end up moving to another platform that is more open. 

[Elias]

Hey, @timreg7.

Thanks again for following up!

I can understand why you feel disappointed that you're unable to use third-party scripts without upgrading your plan. However. it's important to note that the integrations for third-party payments on Shopify comes from the companies themselves expressing interest to be offered as an option on Shopify, similar to Crypto.com or Coinbase Commerce. Should Shopify be something that CryptocurrencyCheckout is interested in, then they can get in touch with us to discuss building their integration. On the other hand, though I'm still not sure which cryptocurrency you're referring to, most new and upcoming cryptocurrencies can also work towards being offered across more payment providers - a recent example of this would be dogecoin. 

That being said, if using this upcoming cryptocurrency is of the utmost importance for you, then using a platform that supports this currency may be the best option for you at this time. While we wouldn't want to see you leave for this reason, we'd be happy to share your feedback as a feature with our development team. Can you share the name of this cryptocurrency? 

[timreg7]

Elias, 

The project I am referring to is Ergo. For general information, their main site is ergoplatform.org, or for more technical information you could visit https://github.com/ergoplatform. 

I understand that crypto.com and coinbase do offer many coins, but they require a substantial listing fee. Ergo is decentralized- there is no company that owns the majority of the coins. If the community wants a listing, they would have to pay for it. As for Doge, that is almost 10 years old. There have been literally thousands of cryptos launched since that time, and there is no way a central entity like crypto.com could track and integrate them all. Which is why I appreciate cryptocurrencycheckout writing scripts that allow payment through any blockchain requested. I understand you'd like them to apply with you for building an integration, but it seems they already did that by writing a script. Making them apply and making me purchase an additional plan seems like shopify is erecting walls that don't need to be there. I understand that shopify needs to get paid (which they absolutely are), but free and open internet is always better. Which is also the theme of my store- merchandise in support of open source projects. 

[Elias]

Hey, @timreg7.

Thanks again for following up and taking the time to explain Ergo. I'd be happy to share your feedback on supporting Ergo as a feature request with our development team. While this isn't something that I can provide a timeline for, we'll be sure to announce any new features or changes on the Shopify Changelog.

If you have any other questions, then don't hesitate to let me know!