Anyone else struggling to raise a ticket with Shopify support?

2 0 1

Every time I want to raise a ticket with Shopify, I just go round and round in circles. Then randomly the correct button appears!


today, I have no such luck, so I can’t talk to them. This has gone on for years….


anyone else have this problem and anyone know how to deal with it?


I would love to know

Reply 1 (1)

Shopify Partner
3821 716 1148

Hi @Ralston,


Sorry about the frustration. That is the reason I created a little trick to contact Shopify support with ease. Please follow the instructions here. 

If this fixed your issue Likes and Accept as Solution is highly appreciated. Coffee tips fuels my dedication.
Get EXPERIENCED Shopify developers at affordable rates—visit for quick quote!
Do not lost your Shopify store! Get FREE trial with ✔️ Rewind Backup: Automatic, reliable, stress-free