Can't delete Liquid error from Alma-Badge :(

Caroline_ethic
Visitor
3 0 0

Hello,
I have uninstall Alma API and Alma snippet.
But I still have this Liquid error on line 53 concerning the alma-badge.liquid.
I have tried all the codes Alma have displayed on their forum on theme.liquid or product-template.liquid but it doesn't work.
Please help me 🙂
Capture d’écran 2022-06-29 à 19.45.55.png

Replies 3 (3)

Ivy
Shopify Staff
1033 82 132

Hi there, @Caroline_ethic.

Have you tried a theme rollback for this? This means rolling your theme back to an older version of the same theme, before this code edit was ever made. You can find detailed instructions on this here. I hope this helps! 

Ivy | Social Care @ Shopify


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Caroline_ethic
Visitor
3 0 0

Hello Ivy,

Thanks for your message.
Unfortunately, nothing has changed when I "reboot" the theme code.
I've tried to search all snippet including Alma-badge, but nothing has changed.

This is my url : www.ethichunt.com
If you can scan the code maybe you can find a solution ?!

Ivy
Shopify Staff
1033 82 132

I' m afraid I do not have access to any backend or code here via the Community forums, so I am not able to scan the code. I have seen this error before in relation to a translation app however - is this store using any kind of language translation apps at the moment? Even an old/uninstalled app? If so - it may be worth reaching out to this app developer as they will be able to access the app's code and could help to remove this code for you. 

Another good troubleshooting tip is to try downloading a new/clean copy of the theme and see if the error still persists here. If the problem is still happening after trying these steps, it would be best to reach out to our live support as they will be able to access store code, and may be able to dig into this further for you. Our live support via phone, chat or email can be reached via our support portal here. 

Ivy | Social Care @ Shopify


Out Of Office

-Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
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