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Editing order confirmation page to eliminate promised shipping notifications

Editing order confirmation page to eliminate promised shipping notifications

HollyHGC
Visitor
3 0 0

We are not set up to provide automatic shipping updates, so I would like to remove the section of the order confirmation page that promises we'll send them. I can't for the life of me figure out how to do it - some help content suggests it can be edited but other help content says it can't be disabled.

 

HollyHGC_0-1657293277166.png

 

Replies 2 (2)

AvadaCommerce
Shopify Partner
3879 839 990

Hi @HollyHGC,

 

Merchants cannot access or make changes to the code of the Shopify checkout unless they are on the Plus plan. There's still a workaround. You can change the wordings in the theme language so it won't mention order updates:

  • From Shopify > Online Store > Actions > Edit Languages.
  • Type in "updates" for searching and you'll be presented with several textboxes that contain "updates"
  • Navigate to the section you want and remove this text.
  • Hit Save

AvadaCommerce_1-1657322945720.png

 

Alternatively, you can use 3rd-party app to customize the Thank You page. Here's an example.

 

I hope it helps.

banned
HollyHGC
Visitor
3 0 0
Thank you so much - I'll check that out!