How can i add order remark and order notification email

How can i add order remark and order notification email

ROYLAM
Visitor
1 0 0

i already enable "order notes" on cart page but when i receive customer order notification email, no "order notes" information in there. 

I know i may goto new order email template to add this, but i don't know the code~~ please help

Reply 1 (1)

Elias
Shopify Staff
3010 294 522

Hey, @ROYLAM.

 

Thank you for reaching out and posting this question!

 

After enabling the order notes on the cart page, you can edit the notifications templates to add the liquid variable for the cart notes. Here is the liquid variable for the cart notes:  

 

{{ notes }}

 

 

I understand that you're aware of where to find the New order notification template. However, in case there are others from the community that are also looking for help with adding the cart notes to their order notifications, I'll also be sharing a screenshot of where to find this template. 

 

12-19-fymkf-nluv1

 

From there, you can add the variable to the template. However, it's important to note that the placement of the liquid variable will determine where it appears on the notification. Since the other fields are placed in a table (eg. title and body, and columns), then you can copy the larger snippet to replicate the one shown in my preview. 

 

12-24-6mazs-6l7d412-26-18aut-11mk9

 

 

<table class="row">
                                    <tr>
                                        <td class="customer-info__item customer-info__item--last">
                                            <strong>Notes</strong>
                                            <br>
                                            <p>
                                                {{ note }}<br>
                                            </p>
                                        </td>
                                    </tr>
                                </table>

 

 

If you're not comfortable working with coding languages, then this is also something that our Theme Support team can help you with. If your store is subscribed to a plan, then you're eligible to use the complimentary design time included with our design policy. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to assist you with a customization request through live chats or emails. Simply visit the Shopify Help Center and login to your account to create a support request.

 

I noticed that you're a new member of our Shopify Community! Once you've added to cart notes to your notification template, I'd love to hear more about your business and share some resources to help you get started. What kinds of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
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