How can I effectively solve my recurring error page issue?

szf
Visitor
1 0 0

im tired of this prolem

fix it please 

Reply 1 (1)

Kimi
Shopify Staff
1511 169 261

Hi, @szf.

 

Which page is this error occurring on? Is it on a specific page within your Shopify admin, or can you not load any of your admin pages at all?

 

If you haven't already, you can try clearing your browser's cookies and cache, or by accessing your Shopify admin through a different web browser altogether, or a completely different device. You can also try logging in via incognito or private windows to rule out any browser issues.

 

If all of those still don't work, you can get in touch with our internal support team via our help centre here, who will be able to take a closer look at your account. Once you've logged in to your store on our help centre, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our support team can assist you further.

Kimi | Social Care @ Shopify 
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