How to Make Custom Scripts Work on Both 'Thank You' and 'Confirmation' Pages?

How to Make Custom Scripts Work on Both 'Thank You' and 'Confirmation' Pages?

IntAdm
Shopify Partner
6 0 0

Hi everyone,

I've noticed that there seem to be two different types of 'Thank You' pages in Shopify: one with an order number and another labeled as a 'Confirmation' page.

 

The issue I'm facing is that the checkout_completed event is triggered on the 'Thank You' page, but it doesn't trigger on the 'Confirmation' page.

I'm trying to set up a custom pixel and scripts in the 'Additional Scripts' field, but they only seem to work on the 'Thank You' page with the order number, not on the 'Confirmation' page.

 

image (3)(1).pngimage(1).png

 

Could anyone explain why there are two separate pages and provide guidance on how to ensure my custom pixel and scripts fire correctly on both pages?

Thanks in advance for your help!

Replies 0 (0)