Re: New Order Notifications: Denoting orders from 'Buy Button' or a particular channel

New Order Notifications: Denoting orders from 'Buy Button' or a particular channel

Dojindo
Tourist
5 0 4

Hello all,

 

Question: Is it possible to code an if statement into my Shopify New Order Notification Subject, depending on the sales channel used to generate the order?

 

Background: I'm pretty unhappy with the barebones amount of customization options in regards to both the order list view and new order notifications. My issue specifically is that it's hard to notice when orders are placed online via our store's Buy Button, and those are the only orders I really need to be notified about.

 

This is because a large number of our orders are placed via email or over the phone, meaning the vast majority of New Order Notifications I receive are orders that have already been input (and thus we do not need to be notified about). 

 

My current idea is to program an if statement and a keyword into the title of my new order notification, thereby allowing me to filter out email titles that do not contain that particular keyword. I know little about the Buy Button, but it's listed in our store as a sales channel. This, therefore, leads to the problem described at the top.

 

If there are any alternative suggestions that anyone has, I would appreciate those as well.

Reply 1 (1)

Dojindo
Tourist
5 0 4

I solved my own issue. 

 

Upon exporting orders for the first time, I realized that each order had a 'source', which allowed me to isolate orders from a particular sales channel.

 

I simply put {{source}} in the subject of my new order notification, and set up a rule on Outlook to send emails with 'webOrder' in the subject to a new folder.

 

I'll be leaving this up for anyone else new to Shopify who might have a similar need