problem with analytics

problem with analytics

MariaLuiza
Visitor
3 0 0

Hi, i have a problem with my analytics on my site. I turned on the cookies banner. And asked Shopify experts  team - Shopify partner to make it smaller and more beautiful. Since that all my analytics ruined. It don't see people coming to my site, Facebook pixel doesn't see people coming and see people buying. The site shows that today there were only 11 visitors on my site. it is totally not true. Facebook ads are running well. I have a lot of clicks on advertising, but no landing page views counted and no purchases counted. I thought it was cookie banner problem and yesterday evening I turned it out. But problem doesn't go away . Still, google analytics, Shopify shop and Facebook pixel doesn't see people coming to my site. Even Shopify site itself writes it were only 11 people today. With is totally not true. How can I return all normal Analytics? I want to see all 100% people which are vising my store.

Replies 4 (4)

saim007
Shopify Partner
558 70 95

Please provide store url?

Saim | Shopify Partner Expert

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MariaLuiza
Visitor
3 0 0

hello. www.noorkuu.com 

MariaLuiza
Visitor
3 0 0
Hello,

do you see my reply here?


www.noorkuu.com
saim007
Shopify Partner
558 70 95

Thanks for the URL, i saw there is no code for the tracking the traffic like Google Analytics, so I suggest you to install the app Google & Youtube
for tracking everything in one app like Merchant Center, Google Ads, Google Analytics.

After implementing and connecting everything with this app, I hope your all issues will resolve.

Saim | Shopify Partner Expert

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