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Shopify BUG

Shopify BUG

maurivos
Visitor
1 0 0

I got deleted from a store because me and my compagnon decided to quite. Now I got a bug when I want to enter my other store. It is constantly refreshing me to the same page (see attached). When pressing "back to stores list" it goes back to the same page over and over again.

Capture.JPG

 

Can't find support from Shopify which is very annoying. I need this problem solved, like ASAP!

 

Anyone knows something

Reply 1 (1)

SealSubs-Roan
Astronaut
842 65 80

Hi @maurivos !

 

Before anything else, kindly try to do some troubleshooting such as, switching browsers, use different device, and clearing your cookies and cache. If none of these worked, I highly suggest that you reach out to Shopify support team as you might be having an account issue. You can reach them out via their Shopify Help Center or Account Support website then, scroll down and click >chat with us.

SealSubsRoan_0-1721400550306.png

 

Roan
Please let me know if it works by marking it as a solution!
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