Why does the GTM script disappear on the checkout page?

tlgteam
Visitor
1 0 0

Hello!

I noticed that our GTM script disappears whenever we're at the checkout page - is there a particular reason why it excludes the gtm script?

(Using GTM is how we implement our GA and we'd like to track the actions people do when they're at the checkout page, too.)

Looking forward to hearing from the community. Thanks!

 

Reply 1 (1)

playwright-mike
Shopify Partner
72 18 33

Hi @tlgteam,

You may need to also add your Google Analytics tracking code in the "additional scripts" field in Admin > Settings > Checkout. You can learn more about it here: https://help.shopify.com/en/manual/orders/status-tracking/customize-order-status#add-additional-scri...

checkout.png

I would also recommend adding some order tracking as well: https://help.shopify.com/en/manual/orders/status-tracking/customize-order-status/add-conversion-trac...


Let me know if that was helpful!
Matthew

Playwright | Create Shopify Scripts without writing code | https://playwrightapp.com
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