Why doesn't the 'compare at price' display on mobile in my online store?

Why doesn't the 'compare at price' display on mobile in my online store?

BluePaw
Tourist
10 0 6

Hi everyone, I have a simple but serious bug with my store.
I have set "compare at price" for my products, since i want to show the new discounted price AND the old "original" price. I have set it the right way in the product page, and of course the "compare at price" is higher than the new price. And it works just fine on my desktop, when i visit my store (https://bluepawofficial.myshopify.com  -  Password: 1234).
Although it doesn't show at all, if i visit my store on mobile. And even if i debug my store in the Theme Customization page through my shopify admin. In these cases, it just shows one price, the discounted one, and it's shown as a "regular price" since the font is different (black instead of my chosen color). I debugged the page with google and i can see that the "compare at price" is not even there. This means that it's not just invisible or hidden or transparent... It's like it wasn't even set. But I have set it, and in fact i can see it if i visit my store on desktop.
I thought it could be an issue caused by an app, but then why i can see it on my desktop? And the script is fine, the product template checks IF there is a sale price, and it should show it accordingly... in fact it does, on desktop. Please help me


(i attached some screenshots: the compare-at-price set in the product page. the issued price on mobile. the right price on desktop)

Replies 2 (2)

KetanKumar
Shopify Partner
37139 3648 12061

@BluePaw 

sorry for that issue but i can see this price 

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BluePaw
Tourist
10 0 6

You mean you can see the compare-at-price on mobile?